Which of the following tasks is typically performed in the back office of a medical practice?

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The task of organizing patient files is generally associated with the back office of a medical practice. The back office is responsible for administrative tasks that support the clinical side of the practice, focusing on issues related to patient records, data management, and coding. Organizing patient files involves maintaining and updating health records, ensuring that they are accurate, complete, and securely stored, all of which are fundamental functions of the back office.

In contrast, greeting patients and conducting front desk operations are typically front office tasks. These roles encompass direct patient interaction and administrative duties like appointment scheduling and answering phones. Billing patients directly can overlap with both front and back office duties, but it often involves financial transactions and follow-ups that might occur within a front office context. Thus, organizing patient files stands out as a task suited for the back office due to its focus on document management and internal efficiency.

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